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Account Deletion

Delete Your Account & Data

Effective Date: May 30, 2026

This page explains how to request deletion of your I Know! account and all associated personal data. We provide two ways to delete your account: directly inside the app, or by contacting us if you no longer have access to the app.

Option 1 — Delete From Within the App

The fastest way to permanently delete your account:

  1. Open the I Know! app and sign in.
  2. Go to the Profile tab and open Settings.
  3. Tap Delete Account.
  4. Confirm the two-step confirmation prompt.

This action is irreversible and immediately removes your account and all associated data from our servers.

Option 2 — Request Deletion by Email

If you have uninstalled the app or cannot sign in, you can still request deletion. Email us from the address associated with your account at:

Email: iknow.quiz.info@gmail.com

Subject: Account Deletion Request

Please include the email address or username on your account so we can verify your identity. We will process your request and delete your data within 30 days.

What Data Is Deleted

When your account is deleted, we permanently remove the following:

Data TypeStatus
Account information (email, name, username, password)Deleted
Profile photo / avatarDeleted
Game data (scores, answers, streaks, statistics)Deleted
Leaderboard entriesDeleted
Badges and achievementsDeleted
Friend connections and challengesDeleted

Data That May Be Retained

For legal, accounting, and fraud-prevention purposes, we may retain a limited record of purchase transactions (product ID and transaction date, with no payment card details) for the period required by applicable law and by the Apple App Store / Google Play. This data is not linked to your profile after deletion.

Questions?

If you have any questions about deleting your account or data, contact us at:

Email: iknow.quiz.info@gmail.com

See also our Privacy Policy.